Why does it ask me to choose between phone number and email/password to get into my account?

If you signed up on Syncro after November 10, 2023 with email and password safely use your email and password.

If you signed up before November 10, 2023, you should know that we have changed the authentication system from phone number to email and password.

It will not matter to register again, otherwise you will create a new account, just log in one last time with your phone number. You will be asked later to choose credentials that you can use for each of your logins from then on. We will then delete your phone number.

Why does it ask me to choose email and password to get into my settings?

If you signed up before November 10, 2023, you should know that we have changed the authentication system from phone number to email and password.

Don't worry, you won't lose your account. What you need to do is choose credentials that you can use for each of your logins from then on. We will then delete your phone number.

I was asked in the settings to choose credentials but I didn't, will I lose my account?

Don't worry, you will not lose your account.

What you need to do is log out of the app and log in again. It will not matter to register again, otherwise you will create a new account, just log in one last time with your phone number. You will be asked later to choose credentials that you can use for each of your logins from then on. We will then delete your phone number.

Why is it important to allow notifications?

Otherwise you will miss the invitations of your friends to make a Syncro on the spot!

Who will see my Syncro?

Syncro are private! In your profile, another user will only see Syncro with him, as if it were a chat between you. Similarly, you will see of another user only the Syncro with him.

Can I share Syncro elsewhere?

Of course! Simply click on the arrow icon under each Syncro and decide whether to save the image or directly share it wherever you want.

Need more help or do you want to report a technical problem?

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